Frequently Asked Questions

Last Updated on November 02, 2022

1What is antivirus software?

Antivirus software is a program designed to detect, prevent, and remove malicious software (malware) from your computer or device. It protects against viruses, worms, Trojans, ransomware, spyware, and other threats that can compromise your system's security and data.

2Why do I need antivirus software?

Antivirus software is essential for protecting your computer from malware and cyber threats. It helps safeguard your personal information, prevents unauthorized access to your system, and ensures the smooth and secure operation of your device.

3How often should I update my antivirus software?

Regular updates are crucial for maintaining the effectiveness of your antivirus software. Updates include the latest virus definitions and security patches that help protect against new threats. Configure your antivirus software to update automatically, or manually check for updates at least once a week.

4Does antivirus software affect system performance?

Modern antivirus software is designed to have minimal impact on system performance. However, during scans or when running resource-intensive tasks, there may be a temporary decrease in performance. Most antivirus software includes features to optimize performance, such as scheduling scans during idle times or adjusting resource usage.

5How long is the antivirus software subscription valid?

The duration of an antivirus software subscription varies depending on the product and license you purchase. It can range from one year to multiple years. Make sure to check the product details for the specific subscription period.

6How do I renew my antivirus software subscription?

To renew your antivirus software subscription, you can usually do so through the e-commerce website where you made the original purchase like www.eantiviruszone.com Look for the renewal option https://eantiviruszone.com/product/categories/RENUWAL/10 or contact the customer support of the www.eantiviruszone.com for assistance with the renewal process.

7Is my personal information safe when purchasing antivirus software from your website?

Yes, we prioritize the security and privacy of our customers. Our website uses secure encryption protocols to protect your personal information during the purchasing process. we ensuring your data remains safe and secure.

8How long does it take to receive the antivirus software after purchase?

Upon completing your purchase, you will receive an instant email and What'sup delivery containing the antivirus software and activation key. You can download and install the software immediately.

9How can I contact customer support for technical

You can reach eantiviruszone customer support team via email, phone, or whats up live chat. Our support representatives are available to assist you with any technical issues, installation help, or general inquiries related to the antivirus software. Monday to Saturday: 9:30 a.m. to 90:30 p.m.

10What is your refund policy for antivirus software purchases?

We offer a refund policy for antivirus software purchases under certain conditions. If you encounter technical issues that prevent the software from functioning correctly, please contact our customer support within a specified timeframe for assistance. If we are unable to resolve the issue, we will provide a refund in accordance with our refund policy. Please refer to our website or contact our customer support team for detailed refund policy information.